Certifications
We are Committed to Providing Our Clients with Customer Service Excellence.
Commitment to Training and Compliance
Safety and security are entrenched throughout our company. As such, you can rest assured that our personnel is trained in accordance with IATA, IGOM, ISO 9001, DOT, TSA, and OSHA guidelines. Our training & compliance department ensures that all personnel are thoroughly trained in all safety and security procedures, as well as our very own customer service training. Our processes are audited frequently to ensure continued compliance with safety rules and procedures.
Quality Assurance Promise
We are committed to providing our clients with customer service excellence. As such, our company is guided by a quality assurance manual created per ISO 9001 quality management system standards. Consistent with these quality management procedures, we conduct quality audits year-round to assess our performance and take corrective action if necessary. At MGS, we are fully dedicated to exceeding our clients’ expectations.
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Client Testimonials
Hear From Those Who Trust Us
I’d like to compliment your staff for the excellent services provided to Boliviana de Aviacion. From day one, your services have been exceptional and consistent in providing security services for BoA. Last month BoA completed the annual comprehensive inspection from TSA. To my entire satisfaction, TSA congratulated us because they were surprised in how your staff performed their security tasks. Please pass along my most sincere congratulations to all your staff for a job well done. Looking forward to our continued business relationship.
- Jorge Lagares
Station Manager ( Boliviana de Aviacion )
Sun Country Airlines could not be happier with the service we have received from MGS for the past two years. All employees I have personally worked with are thoroughly trained in TSA and security measures, and are always available to assist with a positive disposition. It is a complete pleasure to work with MGS.
- Silvio Gomez
Station Manager ( Sun Country Airlines )
Maximus Global Services has been providing security to Surinam Airways since January 2020 and I, on behalf of Surinam Airways, have nothing but praise for MGS. Please keep up the good work.
- Duckner Ducasse
General Manager (Surinam Airways)
Really great team, proactive on getting changes completed as needed.
- Anette Andersen
Director ( Spirit Airlines)
Security agents are very proactive and always going above and beyond. The manager is also always available to respond our questions and requests and they are easy to reach and communicate.
- Vaner Gunay
Airport Supervisor ( Turkish Airlines)
I truly appreciate the immediate response of your local management whenever an issue arises.
- Krissia Figueroa
Station Manager ( Avianca )
The service provided by MGS is good. The MGS team have addressed AC concerns and expectation.
- Sheri Ann Brooks
CEM (Air Canada)
Overall your service is great. Thank you very much for your excellent service and We enjoy working with MGS team!
- Yoshiko Weaver
Traffic Manager ( ANA )
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